Refund Policy of eGerman.de - German Learning Global Platform

Last updated: [23 JAN 2024]

Thank you for choosing eGerman.de for your German language learning journey. Please carefully read our refund policy, which outlines the terms and conditions regarding refunds for our services.

1. Non-Refundable Services:

   • All payments made for our monthly subscription services on eGerman.de are non-refundable.

2. Cancellation of Subscription:

   • Users can cancel their monthly subscription at any time. However, no refunds will be issued for the remaining period of the current billing cycle.

3. No Partial Refunds:

   • We do not offer partial refunds for unused portions of a subscription period.

4. Termination of Services:

   • eGerman.de reserves the right to terminate or suspend user accounts without notice for violation of our Terms and Conditions or for any other reason deemed necessary. In such cases, no refunds will be issued.

5. Discontinuation of Platform:

   • In the event of the discontinuation of the eGerman.de platform, users will not be eligible for refunds for any remaining subscription period.

6. Refund Requests:

   • Due to the nature of our services, we do not entertain refund requests for monthly subscription fees.

7. Contact Us:

   • For any questions or concerns regarding our refund policy, please contact our customer support at [email protected].

By using eGerman.de, you acknowledge and agree to the terms of this refund policy.

Data Controller: VISA Submission GmbH

This refund policy is effective as of the last updated date mentioned above.